Last updated: 24 January 2024.
We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.
If you’re looking to return or exchange your order, we offer free returns within 30 days of purchase. You can return your product for store credit or a refund to the original payment method.
Please note: No questions asked
To return an item, email us at support@paceflow.io with your Order Number and return reason and our support team will be happy to assist you with the next steps.
After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 7 days from the receipt of your item/s for your return to be processed.
For questions relating to our returns policy, please contact us at support@paceflow.io